General Help

Error: Student Account is no longer ACTIVE
Student unable to sign into Word or other Office applications Symptom: Student is receiving an error message that their Microsoft account is no longer acti...
Mon, 26 Jan, 2026 at 1:53 PM
Screen Capture Instructions
Use the snipping tool included with Windows to share screenshots of errors and other shareable content.  ScreenCaptures using the phone to take pictures of ...
Mon, 26 Jan, 2026 at 1:53 PM
Student Password
Student can't reset password Issue: When a student is trying to reset their password from the classroom, they never receive the reset email   Solutio...
Mon, 26 Jan, 2026 at 1:53 PM
Tax Information
Tax information will be posted in the Student Portal by 1/31.
Tue, 27 Jan, 2026 at 1:26 PM